Returns & Exchanges
Each club has the right to set its own policies regarding Returns and Exchanges, within limits.
As a general rule, items which have not been logo’d, embroidered or customized in any way can be returned or exchanged within 60 days of the purchase date.
For all customized or logo’d items, Vanguard’s exact policy is determined by the club. To see your club’s active return policy, go to your store’s homepage and click on the FAQ link on the top left to read through the official policy.
Returned/Exchanged merchandise must be returned with original tags, unworn, unwashed and unaltered. Shoes must be returned unworn in their original box. Shoe box fees are charged when footwear is returned in a damaged shoe box or without the original shoe box.
The cost of shipping is not refundable. All merchandise has a built in shipping cost.
Sale items are final sale.
For all returns relating to a faulty product or incorrect shipment, Vanguard will demand credit from the vendor at fault so that the customer, the organization, and Vanguard will not have to bear the costs of a faulty product that is returned.
The Club/Vanguard has the right to refuse any returns/exchanges after 60 days of purchase.
For additional questions, please contact the Vanguard Customer Service Team.